1. Agreement Overview

Top Tier Pro Solutions we provide SMS/email marketing, web hosting, and funnel-building services to small businesses. By accessing our website, using our services, or engaging in any business relationship with us, you the client agree to these Terms & Conditions, which govern the use of our platforms, automation tools, and marketing solutions.

2. Scope of Services

Top Tier Pro Solutions specializes in business automation and digital marketing solutions, including but not limited to:

A. SMS & Email Marketing Services

✔️ Automated Campaigns – Setup and execution of email/SMS marketing campaigns for lead generation and customer engagement.
✔️ Compliance & Opt-In Management – Ensuring adherence to TCPA, CAN-SPAM, and GDPR regulations for marketing communications.
✔️ Audience Segmentation & Analytics – Optimizing campaign performance through data-driven insights.

B. Web Hosting & Funnel Development

✔️ Custom Website Hosting – Secure and scalable hosting solutions for business websites.
✔️ Sales Funnel Creation – Designing and implementing lead capture, conversion, and automation funnels.
✔️ Third-Party Integrations – Seamless connections with CRM, payment gateways, and automation tools.

C. Consulting & Business Optimization

✔️ Marketing Strategy Development – Personalized consulting for branding, automation, and digital growth.
✔️ Performance Monitoring & Optimization – Ongoing support to ensure campaign success and business scalability.

3. Payment Terms & Refund Policy

✔️ Fees for services are outlined in the Client Agreement signed prior to engagement.
✔️ Clients have the right to cancel their contract within 3 business days of signing by submitting written notice in accordance with the agreement.
✔️ No Guarantees: While we provide strategic automation solutions, business outcomes may vary, and we do not guarantee specific results.

4. Data Privacy & Security Compliance

This agreement operates in alignment with our Privacy Policy, ensuring:
✔️ Confidentiality of client data during all interactions.
✔️ Strict compliance with GDPR, CCPA, and industry-specific regulations for automation solutions.
✔️ Secure storage and protection of sensitive business information.

5. Client Responsibilities

Clients agree to:
✔️ Provide accurate business information relevant to automation implementation.
✔️ Communicate in a timely manner regarding project updates and service modifications.
✔️ Avoid fraudulent or misleading activity when interacting with automation tools or third-party integrations.

6. Third-Party Services & Integrations

We utilize third-party platforms and APIs for automation solutions. Clients acknowledge that separate third-party terms & policies may apply to certain functionalities.

7. Disclaimer & Non-Legal Advisory

✔️ Business Consulting Services Only: Top Tier Pro Solutions provides automation implementation, consulting, and optimization strategies.
✔️ No Legal Advice: We do not offer legal representation—for any legal concerns, clients should consult an attorney.

8. Updates to Terms & Conditions

Top Tier Pro Solutions reserves the right to modify these Terms & Conditions in accordance with regulatory updates, industry changes, or service expansions.

📧 For inquiries or contract cancellations, contact us at support@toptierprosolutions.com