1. Introduction

At Top Tier Pro Solutions, we take privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our services—including SMS/email marketing, web hosting, and funnels.

By accessing our website or engaging with our services, you agree to this Privacy Policy in full. If you do not agree, please discontinue use of our website and services.

Residents of California may opt out of personal data disclosures for marketing purposes by contacting us at:

📧 support@toptierprosolutions.com.

2. Information We Collect

We collect the following types of information:

A. Personal Information

✔️ Name, email address, phone number
✔️ Business details relevant to service setup
✔️ Billing and payment information

B. Website & Technical Data

✔️ IP addresses, browser type, device information
✔️ Pages visited, time spent on our site, navigation behavior

C. Marketing Preferences

✔️ Engagement with SMS, email campaigns, and funnels
✔️ Subscription status and consent choices

We use cookies to enhance website functionality but do not collect personally identifiable information through them.

3. How We Use Your Information

Your personal data remains yours, but by using our services, you grant us the right to:
✅ Deliver SMS/email marketing campaigns and promotional offers
✅ Provide and improve web hosting and funnel services
✅ Ensure compliance with regulations (TCPA, GDPR, CCPA, CAN-SPAM)
✅ Maintain security, fraud prevention, and platform optimization

🔹 We do not sell personal data or share it with third parties for marketing without explicit consent.

4. SMS & Email Marketing Compliance

We strictly follow TCPA, CAN-SPAM, and GDPR guidelines:
✔️ Consent-Based Communication – Users must opt in before receiving promotional emails or SMS.
✔️ Opt-Out Options – Users can reply "STOP" to SMS or click "unsubscribe" in emails.
✔️ Data Security – All marketing records are stored securely with restricted access.

5. Data Security & Retention

We implement industry-standard security measures to safeguard data and retain information only as long as necessary for operational or legal reasons.

6. Third-Party Services & Integrations

We work with platforms like other platforms for marketing automation, hosting, and funnels.

7. User Rights & Privacy Choices

Users have the right to:
✔️ Access, update, or delete their personal data upon request
✔️ Withdraw consent from SMS/email communications
✔️ Request details on how their data is used

📧 For privacy-related inquiries, contact us at support@toptierprosolutions.com

8. Updates to This Privacy Policy

We may update this policy periodically. Any changes will be posted on our website, and users will be notified of major updates.